Last updated June 2026
Delivery & Shipping Policy — Perfect Coverage
Last updated: June 2026 · Effective date: June 2026
Perfect Coverage provides digital photography and videography services. We do not sell or ship physical goods, so no shipping fees or courier delivery apply. This policy explains how and when your edited files are delivered.
1. What you receive
Depending on your package, you receive edited photos, videos, reels, and color-graded images from your event, delivered as digital files.
2. How we deliver
- Your final files are delivered online, through a private, secure download link (your "My Day" portal / a private cloud folder).
- The link is sent to the email and/or phone number you used when booking. Files remain available for download for a defined period after delivery.
- No physical media (USB, disc, prints) is shipped by default. Optional physical items, such as printed albums, are arranged separately and quoted in advance.
3. Delivery timelines
- A short teaser / highlight is typically shared first.
- Full edited galleries and films are delivered within the timeframe agreed for your package. Editing is a craft; timelines are estimates, not deadlines.
- Delivery delays do not carry any refund, discount, or compensation and are not treated as a breach (see Terms §7).
4. Receiving your files
- Please make sure the contact details on your booking are correct so the delivery link reaches you.
- If you cannot access your files, contact us and we will re-issue the link.
5. Safekeeping
We keep your delivered material for a reasonable retention period as a backup, after which it may be removed in line with our Privacy Policy. We recommend you download and back up your files promptly.
6. Questions about delivery
Email hello@perfectcoverage.org or call +20 10 9531 4012.
Perfect Coverage · Cairo, Egypt · perfectcoverage.org